Bryan Putt, CRP, GMS – Chief Executive Officer
Bryan Putt currently serves as CEO of Aires. He joined Aires in 1989 as the company’s Director of Information Systems and soon moved into the sales and account management side of the business. Mr. Putt worked as an Account Manager from 1992-1994 and as the Central Regional Office General Manager from 1994-1998.
Prior to joining Aires, Mr. Putt was a Senior Consultant for Oracle Corporation in Bethesda, MD. Mr. Putt received a bachelor’s degree in Management Information Systems from the Indiana University of Pennsylvania and holds both Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations from the Worldwide ERC®. Mr. Putt is a former president of OMNI (Overseas Movers Network International) and has been instrumental in the development of various tools that have revolutionized the relocation industry.
Jeffrey Wangler – Chief Executive Officer
Jeffrey Wangler is CEO of Aires. He joined the company in 1991 as an Account Manager, was later promoted to General Manager, and in 1993 opened Aires’ West Coast Regional Office in Huntington Beach, CA. He served as Aires’ President for more than a decade before stepping into his current role.
Mr. Wangler started his career in the transportation industry in 1985 with United States Lines at the Port of Baltimore. Prior to joining Aires, he worked for Brown Transportation in Atlanta, GA, and also served as Vice President, Sales, for CAM Regional Transport in Pennsylvania. He holds a bachelor’s degree in Marketing from Slippery Rock University.
Joleen Lauffer, CRP, GMS – President
Joleen Lauffer is President at Aires. Joleen joined the company in 1997, and she has held the positions of Mobility Specialist, Policy & Property Consultant, Account Manager, Business Process Manager, Director of Client Services, Vice President of Operations, and Executive Vice President.
Joleen holds degrees in Business and Spanish from Washington & Jefferson College and has studied in Bogotá, Colombia. Joleen has also earned the CIO Certificate from Carnegie Mellon University. She maintains a real estate license, has earned the CRP and GMS designations, and is a past recipient of the Meritorious Service Award from the Worldwide ERC®.
Eric Tate, CRP – Vice President, East Region
Eric Tate joined Aires in 1994 as a sales trainee. He has worked in our Pittsburgh, PA, Houston, TX, and Huntington Beach, CA offices. Eric manages sales and operations for our Danbury, CT regional office and manages the Danbury and Pittsburgh offices as the Vice President of the eastern half of the United States. He holds a Certified Relocation Professional (CRP) designation from the Worldwide ERC®.
Ed Hartman, CPA, CRP – Vice President, Finance & Accounting
Ed Hartman joined Aires in 2004 and has significant experience in strategic leadership and corporate finance and is a member of the Aires Board of Directors. He began his career in public accounting with PricewaterhouseCoopers, and prior to joining Aires, he served as CFO of Basis 100, a leading technology provider to the settlement service/mortgage industries. He leads the internal finance strategy, expense management, international compensation administration, payroll and tax reporting, and the billing and collections teams.
Ed also served as Executive Vice President and CFO of the Buffalo Sabres Hockey Club and HSBC Arena. As part of his role, he also served as an alternate member of the NHL’s Board of Governors and a member of the Board of Directors of NHL’s insurance captive.
Ed is a graduate of Indiana University of Pennsylvania, where he was inducted as a member of their Athletic Hall of Fame. He holds both a Certified Relocation Professional (CRP) designation from the Worldwide ERC® and a CPA certification.
John Casuccio – Vice President, Central Region
John joined Aires in 2006 with more than 20 years of experience in the domestic and international freight forwarding industry. John is the Vice President of Aires’ Central Regional Office in Pittsburgh, PA. He is responsible for the overall operation and profitability of the office, which includes both sales and operations teams. John started his career with Aires in 2006, beginning as an Account Manager.
John’s experience prior to joining Aires includes many roles in domestic and international household goods, where he held leadership positions in both operations and sales. John’s credentials include an associate degree in mining engineering and a bachelor’s degree in business administration.
Pam Dunleavy, CRP – Vice President, Sales & Marketing
Pam joined Aires in 2013 with 32 years of previous relocation industry experience. In her role, she is responsible for oversight and management of the Sales, Marketing, and Consulting Services teams at Aires. She is responsible for the ongoing growth of the organization in addition to assisting and driving the direction and vision.
Prior to joining Aires, Pam held several positions with competing relocation firms, including Sales Lead, Vice President of Client Services, Sales, Account Manager, and Consultant. Pam has been a recipient of the Editorial Achievement and the Meritorious Service awards from Worldwide ERC®. Her credentials include the Certified Relocation Professional (CRP) designation from Worldwide ERC®.
Andrew Meadowcroft, GMS – Vice President, Customer Experience
Andrew Meadowcroft joined Aires in 2015 with five years of comprehensive relocation and mobility experience. In his role, Andrew is responsible for providing strategic oversight of all client services as they relate to people, process, and technology while ensuring global consistency in corporate customer experience. As part of his responsibility, he participates in IT initiatives to ensure client satisfaction, leads continuous improvement initiatives to enhance all customer experiences, coaches staff toward improved performance, and serves as a cultural ambassador for Aires.
Andrew most recently served as the Director of EMEA Regional Operations with Aires. Andrew’s past employers include a global assignment management organization, a destination services provider, and a “Big Four” accounting firm. Over the years, he has worked with multiple clients across many different industries, focusing on team management and consistently exceptional service. Andrew holds the Global Mobility Specialist designation from Worldwide ERC® and has earned an upper second class BSc (Hons) degree from Loughborough University with a focus in Information Management and Business Studies. He has traveled extensively throughout Europe, South America, Australasia, and Asia, and he thoroughly enjoys experiencing different global cultures.
Barbara Overbay, CRP, GMS – Vice President, Operations
Barbara joined Aires in 2009 with 26 years of previous relocation industry experience. In her role, she is responsible for the management and oversight of Aires’ Operations teams globally throughout the Americas, APAC, and EMEA regions.
In her time with Aires, Barbara has also held the title of Northeast Region Operations Director, Regional Operations Manager, and has been a seven-time recipient of the Circle of Excellence award for outstanding customer service. Prior to joining Aires, Barbara held positions with several competing relocation firms, including Vice President of Operations, Sr. Relocation Administrator, Mortgage Manager/Underwriter, Account Manager, and Equity Supervisor. She has worked in all aspects of relocation and has managed many government accounts.
Barbara holds the Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations from the Worldwide ERC®. She holds a bachelor’s degree from Keene State College.
Rakesh Thapar, Ph.D. – Vice President, Product & Technology
Rakesh joined Aires in 2019 with more than 30 years of information technology experience and leadership experience. In his role, he is responsible for overseeing all information and business technology programs at Aires, focusing on technical strategy, architecture growth/transformation, and IT operational excellence.
Rakesh most recently served as the Chief Technology Officer for a Pittsburgh area software firm. He holds a doctorate degree in computer engineering from Boston University and a master’s degree in electrical engineering from Colorado State University. He has served as an adjunct faculty member at Carnegie Mellon University for more than 14 years.
Lance Allen, CRP, GMS, CMC – General Manager, Western Region
Lance is the General Manager of Aires’ Huntington Beach, CA, office. Lance joined Aires in 2019 with 32 years of experience in the relocation industry. He is responsible for the overall operation and profitability of the office, which includes both sales and operations teams. He interacts with both clients and employees to achieve customer service excellence.
Lance’s experience prior to joining Aires includes many roles in domestic and international relocation, having held leadership positions in both operations and sales with three competing relocation providers. He has worked extensively in the United States, Asia, Africa, and the Middle East. Lance has held leadership positions with relocation management, destination services, and household goods shipping companies over the course of his career, specializing in strategic company development in key markets, client relationship building, and team development.
Lance’s credentials include a bachelor’s degree and a master’s degree in business administration, Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations from the Worldwide ERC®, and the Certified Moving Consultant (CMC) designation. He also holds an Estate Agent Authority – Hong Kong real estate license.
Lance has been instrumental in establishing CSR, ISO, and other relevant certifications for organizations throughout his career. He has also served within several industry organizations, including the Board of Governors for the American Club and the Board of Governors for FIDI-Asia (during which time he also served as Vice President and President).
Jennifer Murr, CRP, GMS – General Manager, Operations
Jennifer is the General Manager of Aires’ Gulf Coast Regional Office in Houston, TX. She is responsible for the overall operation and profitability of the office, which includes both sales and operations teams. Jennifer started her career with Aires in May 1997, beginning as an Account Coordinator for international household goods forwarding. She was one of the pioneers of the company’s Policy & Property Consultant position.
Over the years, she has held various transferee- and client-facing roles, including Account Coordinator/Mobility Specialist, Policy & Property Consultant, Policy & Property Consultant Team Lead, Business Process Manager, Director of Consulting Services, and most recently, Director of Client Services. In addition, she has served the role of Client Services Manager and Account Manager for key Aires customers.
Jennifer received her Bachelor of Science degree from the University of Pittsburgh and holds her CRP and GMS designations from the Worldwide ERC®. She was the recipient of the Bronze Stevie Award for Woman of the Year – Business Services at the 10th annual Stevie Awards.
Alice Oh, GMS – Director, APAC Regional Operations
Alice joined Aires in 2018 with 16 years of previous relocation industry experience. Based in Singapore, Alice is responsible for the operational performance in the APAC region as well as managing and motivating the team and working directly with global sales and operations to ensure client engagement and retention. She also effectively manages the connection between the region and our corporate culture, goals, strategy, and vision via effective communication and collaboration.
Prior to joining Aires, Alice held the position of APAC Destination Services Provider Lead with a destination services company. She was responsible for the growth and development of all aspects of Global Mobility. As part of the Senior Leadership Team, she helped to formulate and execute strategies, initiatives, and new processes and technologies to support business growth, improve customer satisfaction, and enhance staff productivity, and overall operational efficiency. In her time with the provider, she received the Quality Customer Performance award.
Alice is a subject matter expert in international mobility for the APAC region and has experience in strategic consulting projects, owning senior management relationships, and overseeing operational support. Alice’s credentials include the Global Mobility Specialist designation from Worldwide ERC®. In addition to English, she speaks Mandarin.